1. Legal Framework: In accordance with the provisions of Law No. 29733, the Peruvian Personal Data Protection Law, and its Regulations (Supreme Decree No. 003-2013-JUS), Inti Punku Hoteles guarantees the security, confidentiality, and lawful processing of all personal data provided by our guests and website users.

2. Identity of the Data Controller: The data controller responsible for processing your personal data is [Company Legal Name / Full Name], holding Tax ID (RUC) No. [Your RUC Number], with its registered address at [Full hotel address, Cusco, Peru].

3. Purpose of Data Processing: Personal data (including full name, national ID/passport number, email address, telephone number, payment card details, among others) provided by guests via our website, email correspondence, Online Travel Agencies (OTAs), or in person, will be used exclusively for the following purposes:

Processing, managing, and confirming your lodging reservation.

Complying with legal, tax, and immigration obligations required by Peruvian authorities (e.g., MINCETUR, SUNAT, Migraciones).

Delivering personalized customer service throughout your stay.

Issuing invoices, managing payment collection, and conducting guest satisfaction surveys.

Optional (if applicable): Sending newsletters, special offers, and promotional materials (provided the user has explicitly opted in by checking the marketing consent box).

4. Security and Confidentiality: Inti Punku Hoteles has implemented the necessary technical, organizational, and legal measures to safeguard personal data and prevent its alteration, loss, unauthorized access, or unauthorized processing. Your data will not be sold, rented, or transferred to third parties unrelated to the service, except where required by law or pursuant to a court order.

5. ARCO Rights: As the data subject, the guest has the right to access, rectify, cancel, and oppose (ARCO Rights) the processing of their personal data. To exercise these rights, the user must submit a written request to info@intipunku.pe, attaching a copy of their valid identification document and specifying the right they wish to exercise. We will address your request within the statutory deadlines established by Peruvian law.

6. Virtual Complaints Book (Libro de Reclamaciones): In compliance with the Consumer Protection and Defense Code (Law No. 29571), we provide our guests with a Virtual Complaints Book, accessible via the link on our website, to register any complaints or claims concerning our services.

7. Amendments to the Privacy Policy: Inti Punku Hoteles reserves the right to modify this Privacy Policy at any time to conform to legislative updates or relevant legal precedents. Any changes will be duly published on our official website.